Privacy policy

Dear visitor, data protection is very important to hofmann CERAMiC. The collection of personal data therefore only takes place within the framework of legal regulations. With the following data protection declaration, we would therefore like to inform you about our data protection regulations and the scope of the collection, processing and use of personal data on these pages.

1. principle
The protection of your personal data is important to us. We have taken technical and organizational measures to ensure that the data protection regulations are observed both by us and by external service providers (processors). With the following data protection declaration, we would therefore like to inform you about our data protection regulations and the scope of the collection, processing and use of personal data on these pages.

2. scope of this privacy policy
This privacy policy concerns the personal data of interested parties and customers of our company who are natural persons and all other natural persons who are in contact with us, e.g. representatives or employees of legal entities, but also visitors to our website.

3. processing of data
Personal data is information about your identity. This includes, for example, information such as your name, address, telephone number or e-mail address. Data processing is carried out to fulfill the contract and to fulfill legal obligations. We process data from interested parties to protect our legitimate interests or to initiate a contract.

In certain cases, we require further information, such as your name and address, so that we can process your request or provide the requested services. This additional personal data is only collected and stored if you provide this information voluntarily, for example as part of an inquiry, a registration, an application as an employee or as a potential supplier. In order to fulfill our contractual obligations, we work together with other companies.

4. disclosure of personal data
Your personal data will only be disclosed to third parties if this is necessary for the purpose of carrying out the above-mentioned activities or if you have previously consented to the disclosure. These third parties may not use the data for other purposes.

We only disclose personal data about customers if we are obliged to do so by law or by a court order or if the disclosure is necessary to enforce or protect our General Terms and Conditions or other agreements. This applies accordingly with regard to the storage of data. The data will not be disclosed for commercial purposes.

Our employees and the companies commissioned by us are obliged by us to maintain confidentiality.

5. storage, deletion
The deletion of stored personal data generally takes place after expiry of the statutory retention periods.

Stored personal data will also be deleted if you revoke your consent to storage and there is no other legal basis, if knowledge of the data is no longer required to fulfill the purpose for which it was stored or if its storage is inadmissible for other legal reasons, unless statutory retention requirements prevent deletion, in which case processing will be restricted (blocked) instead of deleted.

Stored personal data will also be deleted if your personal data has been processed unlawfully or must be deleted in order to comply with legal requirements.

In the event that erasure is not feasible or only feasible with disproportionate effort, processing shall be restricted instead of erased.

6. access, information and rectification
You can request information about your personal data processed by us. Upon written request, we will be happy to inform you about the personal data stored about you.

When communicating by unencrypted e-mail, we cannot guarantee complete data security, so we recommend that you communicate confidential information by encrypted e-mail or by post.

If your details are not (or no longer) correct, you can request a correction. If your data is incomplete, you can request that it be completed. If we have passed on your data to third parties, we will inform these third parties of your correction – insofar as this is required by law.

7. restriction of the processing of personal data
You have the right to request a restriction of the processing (blocking) of your personal data for one of the following reasons:

If the accuracy of your personal data is disputed by you and we have had the opportunity to verify its accuracy.

If we do not process the data lawfully and you request a restriction of use instead of erasure
If we no longer need your data for the purposes of processing, but you need it to assert, exercise or defend against legal claims
If you have lodged an objection as long as it has not yet been determined whether your interests prevail

8. right to data portability
You have the right to receive personal data that you have provided to us in a portable format.

9. right of objection, contact option, complaint
You can revoke your consent to the collection and storage of your personal data by us at any time. If you have any questions about our data protection or requests to correct or delete your data, you can also send them to us at any time using the contact details provided in the legal notice. You are also entitled to lodge a complaint with the competent data protection supervisory authority.

10. changes to our data policy
We reserve the right to change our security and data protection measures if this becomes necessary due to technical developments. In such cases, we will also adapt our information on data protection accordingly. Please therefore refer to the latest version of our privacy policy.

11. data processing on this website
We automatically collect and store information in log files that your browser automatically transmits to us. These are browser type/browser version, operating system used, referrer URL and time of the server request. This data cannot be assigned to specific persons. This data is not merged with other data sources.

12. use of cookies
Some of our Internet pages use so-called cookies. Cookies are small text files that are stored on your computer and saved by your browser. Cookies do not damage your computer and do not contain viruses.

You consent to our cookies if you agree to the use of cookies or continue to use our website.

13. links
This privacy policy only applies to the content of our website, but not to websites that can be accessed via external links. If we offer links, we endeavor to ensure that these also comply with our data protection and security standards. However, we have no influence on compliance with data protection and security regulations by other providers. Therefore, please inform yourself on the websites of the other providers about the data protection declarations provided there.

Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to identify you personally. Detailed information on the subject of data protection can be found in our data protection declaration listed below this text.

Data collection on our website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the legal notice of this website.

How do we collect your data?
On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form.
Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.

What do we use your data for?
Some of the data is collected to ensure that the website is provided without errors. Other data can be used to analyze your user behavior.

What rights do you have with regard to your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the legal notice if you have any further questions on the subject of data protection. You also have the right to lodge a complaint with the competent supervisory authority.

General notes and mandatory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Note on the responsible body

The controller responsible for data processing on this website is:

hofmann CERAMiC GmbH
Managing Director: Thorsten Reuther
Mühlweg 14
D-35767 Breitscheid-Erdbach
Phone: +49 27 77 / 9 145-0
Fax: +49 27 77 / 9 145-55
E-mail:
Internet: hofmann-CERAMiC.de

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. All you need to do is send us an informal e-mail. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to lodge a complaint with the competent supervisory authority

In the event of breaches of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link:
https://www.bfdi.bund.de/DE/Service/Anschriften/anschriften_node.html.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place if it is technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, blocking, deletion

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction, blocking or deletion of this data at any time. You can contact us at any time at the address given in the legal notice if you have further questions on the subject of personal data.

Data collection on our website

Cookies

Some of the Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping cart function) are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies to analyze your surfing behavior) are stored, these are treated separately in this privacy policy.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are

– Browser type and browser version
– Operating system used
– Referrer URL
– Host name of the accessing computer
– Time of the server request
– IP address

This data is not merged with other data sources.
The basis for data processing is Art. 6 para. 1 lit. f GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.

Contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.

The data entered in the contact form is therefore processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. All you need to do is send us an informal email. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Google Fonts

We use Google Fonts to display this site uniformly. These are fonts that are loaded from a Google server if they are not already present in your browser cache. For this purpose, your IP address, the desired font and the page accessed are transmitted to Google. No cookie is set.
You can find more information from Google here:
What does Google Fonts mean for the privacy of users?
Google privacy policy

Google Maps

We use the map service Google Maps in the interest of an appealing presentation of our website and to make it easy to find. To use Google Maps, it is necessary to store your IP address. This information is usually transmitted to a Google server in the USA and stored there.

Further information from Google can be found here:
Google Privacy Policy